RoboVac cannot be activated.

Make sure the main power switch is in the ON position. Make sure the battery is fully charged. If you still have trouble, turn off the main power switch and then turn it back on.

RoboVac stops working suddenly.

Check if RoboVac is trapped or stuck on an obstacle. Check if the battery level is too low. If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.

You cannot schedule cleanings.

Make sure the main power switch is turned on. Make sure the scheduled time has been set correctly. Check if RoboVac’s power is too low to start cleaning. Cleaning schedules are erased when RoboVac is powered off or when reset to factory default settings. If RoboVac is powered on without Internet access, cleaning schedules will not synchronize and must be reset via the app.

Suction power is weak.

Check if any obstructions are blocking the suction inlet. Empty the dust collector. Check if the filter is wet due to water or other liquid on the floor. Air-dry the filter completely before use.

RoboVac cannot be charged.

Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base or power adapter. Dust off the charging contact pins with a dry cloth. Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.

RoboVac cannot return to the Charging Base.

Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back. Clean the charging contact pins.

RoboVac’s movements or travel paths are abnormal.

Clean the sensors carefully with a dry cloth. Restart RoboVac by turning the power switch off and on.

RoboVac's cleaning time becomes shorter or is less than 100 minutes.

Make sure RoboVac is fully charged (indicated by a solid blue LED light) before cleaning. The cleaning time will be affected by the suction mode and floors/carpets to be cleaned: Standard suction mode (on hardwood floors): approx. 100 minutes of cleaning Turbo suction mode (on medium-pile carpets): approx. 60 minutes of cleaning Max suction mode (on medium-pile carpets): approx. 40 minutes of cleaning If your cleaning time is much less than the time mentioned above, contact eufy customer service for help.

RoboVac cannot connect to a Wi-Fi network.

Make sure you entered the Wi-Fi password correctly. Make sure your RoboVac, router, and mobile phone are close enough to ensure a strong signal strength. Make sure your Wi-Fi router supports the 2.4GHz and 802.11b/g/n bands; the 5GHz band is not supported. For details, refer to the “Troubleshooting > Wi-Fi connection” section in this manual.

You cannot control RoboVac with Amazon Alexa.

Check if there are any Internet connection problems. Check whether you have installed the Amazon Alexa app onto your smart device and enabled “EufyHome - RoboVac” Skill in the Amazon Alexa app. For details, refer to the “Smart Integrations” page in the EufyHome App. Make sure you have an EufyHome account and have connected to RoboVac. Make sure you are using correct Alexa voice-commands.

You cannot control RoboVac with the Google Assistant.

Check if there are any Internet connection problems. Check if you have installed the Google Home app onto your smart device and initiated the “EufyHome” action in the Google Home app. For details, refer to the “Smart Integrations” page in the EufyHome App. Check if you are using the proper commands when talking to the Google Assistant. When making your request, first say the wake words “Ok Google”. Repeat your question. Speak clearly to the Google Assistant.

What voltage is RoboVac rated for? Does RoboVac come with a charger that is compatible with my region?

RoboVac works with voltages from 100 - 240V; a charger for the region is included. If you want to use your RoboVac in other countries, you will need to use a plug adapter.

Which Wi-Fi networks does RoboVac support?

Supported Wi-Fi networks: - IEEE 802.11b (Not recommended) - IEEE 802.11g - IEEE 802.11n (Support only for 2.4GHz) RoboVac does not support 5GHz networks.

What should I do if I can't find my Wi-Fi network?

- Make sure you are within range of your Wi-Fi router. - Make sure your Wi-Fi router is switched on. - Make sure your smartphone is connected to your Wi-Fi router. - If the SSID of your network is hidden, manually search for the hidden network you want to connect RoboVac to. If these suggestions don't help, please contact us at support@eufylife.com for more assistance.

What is the lowest height RoboVac can pass under?

The lowest height RoboVac can pass under is 2.87 in/ 73 mm.

How does RoboVac navigate?

RoboVac uses Bounce technology to navigate when cleaning. RoboVac changes directions when it encounters obstacles and works in a back-and-forth traveling motion. Different cleaning modes has different paths.

What is the boundary strip?

You can keep RoboVac away from any area or item you do not want RoboVac to clean by putting the boundary strip on the floor, and RoboVac will recognize the boundary strip and will not cross into the blocked-off area. You can apply adhesive tape to lay the boundary strip flat on the floor. Make sure the strip is placed FLAT on the floor.

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RoboVac G30 Edge

Precise Navigation. Thorough Clean.

Smart Dynamic Navigation 2.0: Navigate faster and better than before. By thoroughly covering your entire house with logical route planning instead of random paths, RoboVac doesn't miss a spot.
2000Pa of Hard-Hitting Suction: The ultra-strong 2000 Pa of suction power ensures more debris is picked up across all surfaces, giving you noticeably cleaner floors.
Control at Your Fingertips: App connectivity lets you take full control of RoboVac. Check cleaning records, set scheduled cleanings, switch modes, and more on the app.
Set Boundary Strips: Exclude your kid’s play area or your pet’s bed. RoboVac uses specialized dual-Hall sensors to detect the Boundary Strips you set, ensuring it only cleans the areas required.
What You Get: RoboVac G30 Edge, Charging Base, 13.2 ft Boundary Strip, AC Power Adapter, 2 Side Brushes, Additional Unibody Filter, Cleaning Tool, 5 Cable Ties, Welcome Guide, and Our Worry-Free 12-Month Warranty.

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RoboVac G30 Edge

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Smart Dynamic Navigation 2.0: Navigate faster and better than before. By thoroughly covering your entire house with logical route planning instead of random paths, RoboVac doesn't miss a spot.
2000Pa of Hard-Hitting Suction: The ultra-strong 2000 Pa of suction power ensures more debris is picked up across all surfaces, giving you noticeably cleaner floors.
Control at Your Fingertips: App connectivity lets you take full control of RoboVac. Check cleaning records, set scheduled cleanings, switch modes, and more on the app.
Set Boundary Strips: Exclude your kid’s play area or your pet’s bed. RoboVac uses specialized dual-Hall sensors to detect the Boundary Strips you set, ensuring it only cleans the areas required.
What You Get: RoboVac G30 Edge, Charging Base, 13.2 ft Boundary Strip, AC Power Adapter, 2 Side Brushes, Additional Unibody Filter, Cleaning Tool, 5 Cable Ties, Welcome Guide, and Our Worry-Free 12-Month Warranty.

RoboVac G30 Edge

Comprehensive App Control

Control at Your Fingertips App connectivity lets you take full control of RoboVac. Check cleaning records, set scheduled cleanings, switch modes, and more.

Get the Full Report When the job is done, check out where and when your RoboVac cleaned in the clear and informative cleaning history.

Cleans at Your Request Control using your voice via Amazon Alexa or the Google Assistant.

Reviews

Products Comparison


	RoboVac G30 Edge	RoboVac G30 Hybrid	RoboVac G30	RoboVac G10 Hybrid	RoboVac 30C MAX	RoboVac 15C MAX
Max Suction Power	2000Pa	2000Pa	2000Pa	2000Pa	2000Pa	2000Pa
BoostIQ Technology	2nd Gen	2nd Gen	2nd Gen	-	2nd Gen	2nd Gen
Dust Collector Capacity	0.6L	0.45L	0.6L	0.45L	0.6L	0.6L
Decibels	56dB	56dB	56dB	55dB	55dB	55dB
mooping	-	✓	-	✓	-	-
Climbing Threshold	15 mm	15 mm	15 mm	16 mm	16 mm	16 mm
No-go Line	Boundary Strips (4 m / 13.2 ft)	Boundary Strip (2 m/ 6.6 ft )	-	-	Boundary Strips (4 m / 13.2 ft)	-
Multi-Surface Cleaning	Hard Floors to Medium-Pile Carpets	Hard Floors to Medium-Pile Carpets	Hard Floors to Medium-Pile Carpets	Hard Floors	Hard Floors to Medium-Pile Carpets	Hard Floors to Medium-Pile Carpets
Wi-Fi Connected	✓	✓	✓	✓	✓	✓
Works with Amazon Alexa

FAQ

Specs

Product Type

Robotic Vacuum Cleaner

Color

Black+golden

Wi-Fi Connected

✓

Works with Amazon Alexa

✓

Works with the Google Assistant

✓

Navigation Type

Gyro

Movement Speed

26.7 cm/s10.2 in/s

Climbing Threshold

15 mm0.59 in

Remote Control

N

Boundary Strip

Boundary Strip

Fall Prevention (Drop Sensor)

✓

Auto-Dock and Recharge Feature

✓

Auto Boost

BoostIQ™ Technology2nd Gen

Max Suction Power

2000 Pa

Dust Collector Capacity

600 ml21.2oz.

Dust Collector Type

Washable

Vacuum Inlet

Motorized Brushroll

Side Brush

1.0

Filter

Unibody High-Performance Filter

Multi-Surface Cleaning

Hard Floors to Medium-Pile Carpets

Cleaning Modes

Auto, Spot

Noise Level

56dB

Boundary Detection

Boundary Strip

Scheduled Cleaning

Weekly (by App)

No-Go Zone

-

Mopping

-

Max Runtime

110 min

Charge Time

5-6 hours

Battery

2600mAh Li-ion, DC14.4V

Documents & Drivers

Manual
T2251_RoboVac G30 Edge_Manual

2020-07-14

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RoboVac G30 Edge

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Reviews

Products Comparison

FAQ

Specs

Product Type

Color

Wi-Fi Connected

Works with Amazon Alexa

Works with the Google Assistant

Navigation Type

Movement Speed

Climbing Threshold

Remote Control

Boundary Strip

Fall Prevention (Drop Sensor)

Auto-Dock and Recharge Feature

Auto Boost

Max Suction Power

Dust Collector Capacity

Dust Collector Type

Vacuum Inlet

Side Brush

Filter

Multi-Surface Cleaning

Cleaning Modes

Noise Level

Boundary Detection

Scheduled Cleaning

No-Go Zone

Mopping

Max Runtime

Charge Time

Battery

Documents & Drivers

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