Why is my weight measurement inaccurate?

To ensure accurate readings: After installing batteries and turning the scale on, wait until ""0.0"" is displayed before stepping on the scale. Do not move while your measurement is being taken. After completing a measurement, wait until the scale turns off before picking it up or moving it.

Can I sync the data with my phone after I step off the scale and the scale has turned off?

Within 10 minutes. The scale will keep Bluetooth active when it is running or within 10 minutes after users step off it. The scale can store up to 100 readings and once a smartphone is connected, the data recorded on the scale will sync to the smartphone.

Are all measurements displayed on the scale?

The scale will only display the weight. All measurements will be displayed in the EufyLife app, which will also provide a graph for tracking your data.

This scale says it can track up to 16 users. If a smartphone is not detected during a weigh-in,how does it select who is using the scale?

Once you've set up your user profile, then all you need to do is step on and it will automatically determine which user you are according to your weight. The scale can store up to 100 readings and once a smartphone is connected, the data recorded on the scale will sync to the smartphone.

What kind of batteries does this scale use and how long do they last?

This scale uses three AAA batteries that should last for about 1 year.

There is an issue with the Bluetooth connection. How do I reconnect the two devices?

Turn off the scale and then turn it back on. Then turn off Bluetooth on your phone and turn it back on. This should enable normal Bluetooth operation. If this does not work, please contact us at support@eufylife.com or call us at 1-800-988-7973, Mon-Fri 9am-5pm (PT). We'd be happy to talk more about your situation.

I've had my body fat professional measured but the scale gives a very different measurement. Is the scale not calculated properly?

Make sure you are using the correct user ID and proper weighing techniques as mentioned in the user manual. We'd be happy to talk more about your situation. Please contact us at support@eufylife.com or call us at 1-800-988-7973, Mon-Fri 9am-5pm (PT).

Is the body fat % accurate or an approximation?

The body fat % is an approximation obtained from sending a finite electric current through your body from one foot to the other and measuring the resistance.

What is the weight range of this scale?

The weight range is from 11-397lbs.

Which versions of iOS and Android is this device compatible with?

This scale is compatible with devices running iOS 8.0 and above or Android 4.3 and above.

Can I switch from Pounds to Kilograms on the scale?

Yes. Simply press the UNIT button on the back of the scale to switch between Pounds and Kilograms.

Is this scale water resistant, i.e. can I safely put it near a shower in my bathroom?

Yes. The top of the scale is water resistant and light splashes of water are ok. Be cautious of using a wet scale as it will be easy to slip off the scale and cause injury. If the battery compartment on the bottom of the scale gets wet, it can damage the scale.

Can my child use this scale?

Yes. Any person can use this scale. However, this scale is calibrated to most accurately measure the body composition of users between 16-80 years old.

Is it possible to sync data with other apps like Apple Health, Google Fit, Fitbit, etc.?

Currently, EufyLife app connects with these fitness apps: Apple Health, Google Fit, Fitbit.

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Smart Scale C1

Measurements Made Easy for All

HOLISTIC HEALTH: Instantly learn 12 insightful measurements of your body's health.
FREE EUFYLIFE APP & 3RD-PARTY APPS: Track your measurements on Apple Health, Google Fit, and Fitbit.
ACCURACY IMPROVED BY 10%: Two pairs of super-sensitive G-shaped sensors ensure more precise measurements.
FOR THE WHOLE FAMILY: Track the health trends of up to 16 users from one account,recognise each member automatically.
WHAT YOU GET: Smart Scale C1, AAA batteries x3, Quick Start Guide, User Manual, and our worry-free 15-month warranty.

Model Number: T9146

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Smart Scale C1

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HOLISTIC HEALTH: Instantly learn 12 insightful measurements of your body's health.
FREE EUFYLIFE APP & 3RD-PARTY APPS: Track your measurements on Apple Health, Google Fit, and Fitbit.
ACCURACY IMPROVED BY 10%: Two pairs of super-sensitive G-shaped sensors ensure more precise measurements.
FOR THE WHOLE FAMILY: Track the health trends of up to 16 users from one account,recognise each member automatically.
WHAT YOU GET: Smart Scale C1, AAA batteries x3, Quick Start Guide, User Manual, and our worry-free 15-month warranty.