HomeBase S380 (HomeBase 3)

I had a competitors subscription doorbell that was slow to send notifications even when at home in the garden, so I purchased a duel doorbell and 380 base. The installation was simple. The camera is excellent and the app shows both the package protection and person view very clearly. The respnse and notifications are perfect which is very importent if you need to talk to your visitor (or intruder). We are pensioners and feel very safe at home or away now after installing the Eufy doorbell.

The unit looks nice and was easy to set up with my router. It paired effortlessly with the cameras on my system. The doorbell chime is good and loud. It's quiet and doesn't seem to get hot. The AI is OK - sometimes mistakes wildlife for humans and facial recognition of family members is maybe 80% accurate. Hopefully it'll improve over time and with updates. The app is excellent and full of features.

One word of warning about the expandable storage option though...

The HomeBase 3 can take a 2.5" SATA hard drive and in theory up to 16TB. In reality there are some issues with this. First, you have HDD (older tech, but cheaper) and SSD (newer tech, but very costly) storage. HDD is arguably better for surveillance because of the constant re-writing of data (SSDs have a 'shelf-life', or TBW rating, that limits the re-write capacity over time until the unit degrades and needs to be replaced - HDD doesn't have this issue), but HDDs suited specifically for surveillance use don't come in 2.5" (they are 3.5"as standard, so won't fit in the HomeBase 3). Also, because HDD is steadily being replaced by newer SSD tech, HDD capacity in 2.5" size is unlikely to be found above 4-6TB (nowhere near the 16TB max capacity of the HomeBase 3). So if you have a lot of cameras on your system and you want 24/7 recording in high quality then you'll need to go with an SSD, as these provide much higher storage capacity in the 2.5" format. Currently, SSD tech goes up to about 16TB, but at about 2TB you're already paying more for the storage than you did for the HomeBase. At 16TB you'll probably be paying as much as you did for the whole security system! Factor in that an SSD used for surveillance-style recording will degrade much faster than a HDD and for the cost it doesn't seem ideal. I'm surprised Eufy, a company making security hardware, wasn't aware of this (or perhaps they were and decided to restrict storage choice anyway for other reasons). I would take a slightly physically larger HomeBase 3 to have the option of using a 3.5" high capacity (and cheaper) surveillance HDD, that I know will last longer than the SSD I was ultimately forced to buy. I learned all this after buying.

Just something you need to be aware of if the >16TB expandable storage is something that is important to you.

Does the job

Best homemade so far it is great that it recognises all my family's faces

Battery and picture quality and lack of subscription equate to a content customer