eufy Omni C28 Robot Vacuum and Mop with Half-Year Accessory Kit and Floor Cleaning Solution

After researching Donovan’s for some time I settled on the Eufy C28 and wish I had bought this sooner! It is incredible! Easy set up and very clever technology and brilliant cleaning capability, especially the mopping, our floors look great!! Delighted with my purchase

I don’t usually write long reviews, but this vacuum absolutely deserves it. I have five dogs and a house full of hard flooring, so keeping up with the endless pet hair, muddy paw prints, and daily mess is a non-stop battle. I was skeptical about whether a robot could handle my household, but the Eufy Omni C28 excels at absolutely everything.First off, the actual cleaning is incredible. The suction power is a beast—it pulls up tumbleweeds of dog hair and deep dirt effortlessly, and the anti-tangling brush actually works. I haven't had to cut wrapped hair out of it once, which is a miracle with five dogs. The mopping is a total game-changer for my hard floors. Instead of just dragging a damp cloth around and smearing the mess, it actually scrubs the floors with a spinning roller that cleans itself as it goes. My floors look completely streak-free, and the robot automatically lifts the mop when it hits my rugs so they never get wet.The app is where this really wins for me. I’ve used other smart home apps that are glitchy and frustrating, but the Eufy app is flawless. It mapped my entire house perfectly on the very first run. It’s incredibly intuitive to use—I can easily draw no-go zones around the dog bowls, choose specific high-traffic rooms to clean multiple times a day, adjust the suction power, and set up automatic schedules.When it finishes, it goes back to the dock, empties its own dustbin, washes the mop, and dries it with hot air so it never smells like wet dog. It has made my daily cleaning completely hands-off. If you have a multi-pet home with lots of hard floors, just buy it. It excels in every single category!

Amazing! Saves me loads of time

This is a lot better than the C15 we had, a lot more quiet, efficient and intelligent. Cleans floors really well, does not get stuck or jammed into strange places. Very quiet overall, except for when it blows out the vacuum cleaner dirt chamber into the main reservoir, but its really quick! We are really impressed with it - thank you Amazon for recommending it!

I already have a Eufy Omni c20 which I use for the ground floor rooms and this has come in very useful for the upper floor. In comparing the two this C28 has more than double the suction power of the older model being 15000 pa and the difference in cleaning is noticeable. Emptying is quite noisy but is much briefer compared to the C20  so it is tolerable.  I had no trouble setting up after downloading the dedicated app to my phone. Mapping the rooms was a breeze and it didn't even need to go to all the corners of each room before setting out a very clear image on the phone and their relationship to each other. It was quite sluggish to get started which I think was due to the system needing upgrading. Once that was done it merged the older Eufy model and its data so they're both now on the new app. Accessing both models is now very easy and they respond quickly. Both avoid obstacles equally as well but I do have to do a sweep of the rooms before activating them as they will chew up any cables left lying around. One thing I hadn't anticipated is that this model is just slightly too high to  go underneath our bedroom furniture so a couple of pads under the feet may resolve that iasue. Overall this does a very good job of vacuuming and mopping as well but it's not cheap at £649. [46065]

I recently upgrade my less feature-rich robotic vacuum to this eufy C28 Omni and so far I've been really impressed. I've been using it for over a month now, and I am really happy with the quality of clean it gives my floors. My old robot vacuum didn't have mopping functionality, and having that with this eufy robot vacuum has been a game changer.The setup was overall an easy process. When downloading the app, ensure you get the 'eufy' one and not 'eufy clean' or any of the other 'eufy ____' apps. Adding the vacuum to the app was really easy, as the instructions that came with the vacuum explained it all very clearly. An update was needed so I let it do its thing, which didn't take too long. Once the update was finished, I tried to set it on it's way but faced an error that the clean water tank was empty (I filled it up to the max line) To resolve this, I had to reseat the tank and give it a couple of love taps, I don't think it registered properly so didn't pull any water out.The vacuum mapped out the downstairs really quickly which surprised me. When mapping with my previous vacuum, it had to do a 'ghost clean' and travel the whole distance it would during a clean, but this eufy vacuum just scanned each room very quickly. The maps on the app look really cool and you can view them in 3D. It also detects separate rooms which gives you the ability to clean single rooms at a time (We use this for the kitchen as it gets messier quicker than our living room)When cleaning, there are a few options you can choose from, but I've chosen to save a 'deep clean' task that I run each time. The options are vacuum only or vacuum and mop, whether you want a deep clean or a faster clean (adjusts coverage), the water level that the mop uses to clean, and suction strength. We don't have a large area downstairs, so I tend to use the max suction strength as we don't have to worry about the battery running out. On the topic of battery, running at max suction, doing a deep clean with max coverage, we have never come close to the battery running out.Something I really like about this vacuum is the split roller design on the bottom. My previous robot vacuum had a single roller and I was constantly cleaning the hair that would tangle on it. The split design in this eufy vacuum completely eliminates the need to clean hair from it, as it doesn't collect hair at all. The mop roller also has a self-cleaning function which also self-dries, and although it dries for quite a while after mopping, I like it as it reduces the amount of times I have to clean the vacuum itself. I also like that it can automatically detect carpets, and even shows this inside of the app. I have a rug in my living room, and a door mat at my front door.The vacuum and base station is significantly larger than the previous vacuum we used, but this is completely expected with the clean/dirty water system it uses. It doesn't look like an eye sore or anything, and actually fits really nice in the corner of our living room. The water tanks are really easy to refill and empty, and have a secure plastic seal to ensure you don't spill any water when carrying, and no smells escape the dirty water tanks (ours smell pretty bad when we've had my parents' dog around)Overall, I'm really happy with this eufy robot vacuum, and it is 100% worth the upgrade over the previous one we had with less features. The app works really well and even my non-technical parents can use it with ease. I would 100% recommend this to anyone in the market for a robot vacuum, even considering the larger price tag, I think it is definitely worth it.

Love being able to clean my floors without being there. It does a really good job and cleans a lot better than I thought it would

I am so pleased with my purchase. They only regret I have is that I haven't bought it much earlier. My floors and carpets are Always clean now! The installation is easy and straightforward as well as the application works amazingly well, it shows you the rooms of your house. You can pick which room to clean, to wash. Really good purchase.

Oh my goodness this has changed my life.We have two dogs, one is long furred and two cats.Does a really good clean, I use every day.Normally prepping dinner while it cleans.I lift dogs beds toys etc, but have also left to see how it avoids objects and it does well.Wish I had bought one years ago.

I’ve been running the eufy C28 Omni for a while now, and it’s one of those devices that quietly becomes part of the daily routine. The build quality is the first thing that stands out — the robot itself has a reassuring weight to it, and the station feels like proper, premium hardware rather than a plastic afterthought.Setup through the app was smooth. It paired quickly, mapped the house with surprising accuracy on the first run, and didn’t do that hesitant “bump‑shuffle‑guess” behaviour you get with cheaper bots. The iPath 2.0 navigation handles furniture legs and everyday obstacles well, though like most robots, loose cables can still confuse it, so it’s worth tidying those or marking no‑go zones.Cleaning performance is where it earns its keep. The suction is genuinely powerful, and it transitions between hard floors, rugs, and carpets without fuss. The roller mop is the standout feature — it applies real pressure, cleans continuously as it goes, and the station washes and dries it automatically. The dirty water tank is… eye‑opening, in a good way. You realise how much your “clean” floors weren’t actually clean.The 5‑in‑1 station is a huge convenience boost. It empties the dustbin, washes the mop, refills the clean water, dries everything, and stores the wastewater. You still need to top up and empty the tanks every so often, but the day‑to‑day effort is minimal. Noise levels are low during cleaning — more of a soft hum — with the only loud moment being the debris emptying cycle, which sounds a bit like a hand dryer.The app is flexible enough to set schedules, room‑specific routines, and restricted zones, and once dialled in, the C28 just gets on with it. It doesn’t replace deep cleaning entirely, but it dramatically reduces how often you need to do it.At £550, it’s definitely an investment, but the combination of strong suction, a genuinely effective mop, smart navigation, and a fully automated station makes it feel justified. If you’ve got a busy household, pets, or just want to reclaim some time, it’s a very capable all‑rounder.