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eufy Omni S2 Robot Vacuum & Mop | 30,000Pa, HydroJet 2.0 Self‑Cleaning, AI Navigation, All‑in‑One Station
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Premium look to the robot and base station. Base station assembly is really nice and everything satisfyingly clicks into place. Set up was a breeze.
Excellent floor mopping and very pleased with vacuuming perfume on medium pile carpet. Suction is excellent. Have 2 long hair cats and running the machine daily gets NO tangles in the main brush (not once in last 28 days of daily use).
Navigation isn’t as good as previous Robots from main rival, but it does seem to get better with each run. After waking in the morning it’s vacuumed all the carpets and mopped all the hard floors over night and it’s like a cleaner has visited in the night.
The air fragrance module is brilliant and a nice feature to separate it from other manufacturers. We have a 1200 square foot house and the freshener smells wonderful after a clean.
The app is simple and easy to use. We have lots of different pre-sets and schedules set up. Some people complain that you can’t set vacuum THEN mop, but technically you can (just have to look deeper in the app).
Sometimes the app struggles to update in real time (eg says robot is in the kitchen when it’s moved out of there 5 mins ago) but I think that’s more to do with my VPN than the app itself.
Any nit-picks like navigation and closeness to edges / corner cleaning are likely something that software upgrades can improve. So I’m not concerned with any complaints I have currently.
I took advantage of the early bird purchase so have 12 months free floor cleaning solution, and replaceables (like side brushes etc). Also came with a free camera (Black Friday purchase, but the roll out of the robot was delayed so only arrived last month). It is a premium robot and so far I’m really pleased. I’m hoping Eufy continue to support it and roll out updates regularly.
Fab little priduct.
The robot has great suction and mopping capabilities. It can work for many hours before needing any accessory change or maintenance, and the results are excellent.
However, it is still a work in progress with issues that I believe can be fixed with proper updates.
1. Edge mopping is not great, as the mop moves in and out randomly rather than performing proper edge cleaning.
2. The side brush is weak, with a rubber part connecting the brush hairs to the stem, making it easily broken if it gets stuck.
3. Charging stops if it gets hot, especially with mop drying, and it needs plenty of space around it to override that.
Generally, your house will be much cleaner, and you will notice the difference when comparing it to previous models like the X10 PRO OMNI.
But with its price being at the top of the market, it needs more work.
This is a great robot but unfortunately let down by the fact the mop extension doesn’t really work. It sort of pokes out here and there but is constantly retracting and extending leading to uneven edge cleaning. I saw this mentioned in reviews before purchasing but assumed it would be easily solved by firmware updates as they must be aware of the issue. Sadly, the fact this issue still persists despite a recent update suggests it is something more fundamental that they can’t seem to resolve. Putting that to one side, I’m otherwise really impressed with this robot. The suction is superb and the rest of the mopping functionality likewise. The base station does a great job taking care of all the things you’d expect from a high end model. It was easy to assemble and looks great in the house. So overall it’s a great robot but fatally let down by the edge mopping functionality. I currently have to get out a mop bucket and go around manually mopping the edges afterwards which is disappointing having spent the kind of money this thing cost. Also grates when you see other cheaper robots with fantastic edge mopping ability so it’s clearly not a difficult thing to master. I’ve reported the issue but instead of providing a proper response they asked me to upload photos and videos when they obviously know what the issue is already. Maybe a delaying tactic to give them time to work out what’s actually wrong
Can’t contact sensors properly, mopping appears optional (but when it works it does a good job). Will be in an open room and just stop working, claiming wheels aren’t touching the ground whilst sitting pretty on a tile.
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